New Partner Portal by Gemini
Time is money when it comes to running a business, and sign shops are no exception. For many Gemini-authorized partners, producing accurate and timely quotes for commercial signage projects is one of the most time-consuming aspects of the day.
We talked with Gemini partners to understand more about where they experience inefficiency in their businesses, and the feedback was crystal clear: project quoting and order tracking. Most owners shared that they are losing precious hours each week chasing after product specifications, artwork revisions, materials, pricing, and production timelines because of inefficient processes.
With the help of customer insights and enhancements to our online tools, Gemini offers a better way to streamline the sign ordering process. Gemini’s new Partner Portal allows sign shops to spend more time where it matters most by creating an all-in-one space for quoting, ordering, communication, and more.
Fast Sign Quotes and Order Requests
Designed to work when and where you need it, Partner Portal is available on desktop or via mobile anywhere you have an internet connection. From the job site to the shop, the primary focus of Partner Portal is to enhance the quote and order request process and get sign shop owners' quotes and order information quickly.
The new enhancements allow users to:
- Generate commercial sign quotes quickly and efficiently.
- Upload artwork and submit revisions in a single workspace.
- Request products beyond Gemini’s Essentials Product & Pricing Guide offerings.
- Navigate a single path for all quote and order requests, whether simple or complex.
- Upload multiple file types directly within the quoting process, ensuring all necessary information is centralized and easily accessible.
- Track order status in real-time from art approval to shipment, ensuring transparency and accountability.
- Define drop ship locations with details saved and visible throughout the order process.
Reduce Rework on Sign Design
Losing track of revision requests in a long chain of emails is frustrating and can cause unnecessary rework and longer approval timelines. That’s why the Partner Portal includes an in-app layout review and approval process. This feature keeps the design status and next steps visible and creates the capability for efficient routing to the right team. This allows for reduced turnaround times and prompt decision-making, resulting in improvements to the project’s progression and timeline.
Help & Support Simplified
Communication and technical resources have claimed a front-row seat in Partner Portal, helping to save time and create clarity in the quoting process. Integrated messaging functionality allows you to ask questions and get answers easily for any quote or order. Now, you can communicate directly with Gemini to request clarifications, provide feedback, or ask questions tied to specific quotes or orders.
Accessing the Gemini Product Guide in Partner Portal also makes it easier to review product specifications for combinations of materials, colors, sizes, and lighting options. Find the right product fit for the project quickly, with no more downloading, organizing, printing, or saving files needed.
What’s Next?
For more than 60 years, Gemini has remained committed to providing the best customer experience, tools, and support for sign shop owners. Partner Portal allows sign shops to focus more of their time on what matters, growing their business. Ready to become a Gemini Partner? Learn more.
